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Learn

Short, practical articles for shops selling on Trollu.

Getting started

Getting your store online in one evening
The four things that have to be true before a customer can buy from you, and nothing else.

Your store address and your QR poster
The short address, the one change you get, and the poster to tape in the window.

Listing your products

Product photos with the phone you already have
Daylight, a plain wall, and the one mistake that makes a good product look cheap.

A title someone would actually search for
Write the words a customer types, not the words on your shelf label.

Packing and sending

Packing a parcel so it survives the trip
What Aramex collects, how to label it, and what the pickup instructions field is for.

Getting paid

How your money reaches you
Whish or a bank account, picked once, and what happens between a sale and a payout.

Cash on delivery, and what to watch
Why it sells more in Lebanon, and the two things it costs you.

Customers

Answering a customer before they change their mind
What to answer, what to put in the listing instead, and how to say no.

When an order goes wrong
The four things that actually go wrong, and what to do first in each.